Top Features are not correct as per Optimization process of business

Hi Experts,

We are getting R2 score as 95% but the top features from model are not correct as per business optimization process. Ho w handle such situations…

The model is just trying to show what is correct as per it , might be the fetures as per business are somehow affecting those parameters that the model is finding of high importance , also lets see if we can use decision trees and understand what feature is resulting into what target value

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