What is Text Analytics?


What is Text Analytics? Is this analytical method used in any organisations in India?
Are there any specific tools which are used for Text Analytics?



Text analytics is the science behind extracting data insights from test data. Both R & Python have good libraries for textmining. R uses tm package, where as Python has NLTK among other libraries.

A lot of companies use Text mining for various problems they may be facing. Here are a few of them:

  1. Classification of documents into categories
  2. Classification of customer calls into categories & sentiment analysis on social media
  3. Storage and analysis of health records (EMR)

In case your company uses SAS, it has a product called as TextMiner.

Hope this helps.




Thanks for the info. Pretty helpful!