What is Text Analytics?

#1

What is Text Analytics? Is this analytical method used in any organisations in India?
Are there any specific tools which are used for Text Analytics?

#2

@Himanshu_Khattar

Text analytics is the science behind extracting data insights from test data. Both R & Python have good libraries for textmining. R uses tm package, where as Python has NLTK among other libraries.

A lot of companies use Text mining for various problems they may be facing. Here are a few of them:

  1. Classification of documents into categories
  2. Classification of customer calls into categories & sentiment analysis on social media
  3. Storage and analysis of health records (EMR)

In case your company uses SAS, it has a product called as TextMiner.

Hope this helps.

Kunal

#3

@kunal

Thanks for the info. Pretty helpful!